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In-app Instant Access: How Residents use this feature

Article 000002195 · Updated Jun 10, 2024

In-app Instant Access: How Residents use this feature

Introduction

This is a description of how to use In-app Instant Access from the ‘dlmobile’ mobile app.

How does a Resident/Member/Vendor/Facility user use In-app Instant Access?

NOTE: A network connection is required for both the mobile app and web portal to use this feature.

To use the Mobile App, a resident must sign in using the FRONTSTEPS Dwelling web portal credentials they were provided by their community and select their property:

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Residents can use the FRONTSTEPS Dwelling ‘dlmobile’ app to access doors through the new ‘In-app Access’ section, marked by a key icon.

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The app shows a list of doors with schedules and access days. If a door is accessible at the current time, it will be enabled; if not, it will appear disabled but visible.

 

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Residents just tap the door listed in the app for instant access.

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An instant access link with available readers is also on the guest page for any resident using the portal.

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Related In-App Instant Access Articles

Setting up mobile users

Setting up Doors

How to Disable this feature

FAQs 

How Residents use this feature