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Admin - Changing a Manager User Role

Article 000001420 · Updated Feb 28, 2024

There are specific tasks assigned to each user role: Manager, Director, Owner, or Tenant. Because they each have different permission levels they should therefore be considered separate entities.

If you would like to change a manager to an owner, or an owner to a manager, you would need to create a new account for that user.
Please note: If the two roles would be held by the same individual within the same community, the two accounts cannot have the same email address. A different email address would be required to create the new account regardless of whether it is the same or a different community. 

To learn how to add a new Admin or Manager, view this article. 

To learn how to add a new User (Owner, Tenant, Director) view this article.