Admin - Changing a Manager User Role
There are specific tasks assigned to each user role: Manager, Director, Owner, or Tenant. Because they each have different permission levels they should therefore be considered separate entities.
If you would like to change a manager to an owner, or an owner to a manager, you would need to create a new account for that user.
Please note: If the two roles would be held by the same individual within the same community, the two accounts cannot have the same email address. A different email address would be required to create the new account regardless of whether it is the same or a different community.
To learn how to add a new Admin or Manager, view this article.
To learn how to add a new User (Owner, Tenant, Director) view this article.