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Dealer - Using the Order Center

Article 000001605 · Updated Feb 27, 2023

Using the order center:

The order center is where you can order hardware and items for the community (ie gate passes, printers, credentialed access devices/credits, etc) that they use for their daily operations. The items visible will vary based on what features they are using.

 
  1. Log in to https://community.dwellinglive.com as a dealer

  2. Click “Administration” from the Top Menu

  3. Select “Order Center” from the drop-down menu

 

How to add items to your cart:

  1. Scroll through the product library to locate the item needed.

  2. Enter the desired quantity into the text box then click “Add to Cart”

  3. Click “Continue Shopping” if you have more items to buy or “Place Order” if ready to check out.

  4. Review the shopping cart prior to completing the order. Always include valid contact information in the “Special Instructions” box including email and phone number.

  5. Click “Review Order”

  6. If everything is correct, click “Place Order”

 

Once the order is completed, it generates a ticket in the “orders” queue for the procurement team. They are processed on a first in, first out basis.

 

How to View Your Order History:

  1. Click “Administration” from the Top Menu

  2. Select “Order Center” from the drop-down menu

  3. You can keep track of your open orders by clicking “Order History” in the top right corner.