Resident - Sending an ePass via Email

Article 000001773 · Updated Jan 27, 2021

We’re updating this article. Some screenshots or names may look older than what you see in the product.

In dwellingLIVE, an ePass can be sent to guests in advanced via email.

• Note: the ePass feature must be enabled by a Community Administrator. If it is not enabled, residents cannot send ePasses.

For New Guests

1. While on the Guest List, select Add Guest.

2. Use the radio buttons to select Temporary Guest or Permanent Guest.
3. Then select a pass type by using the drop-down list.

4. Enter the guest’s First Name, Last Name, and Company (optional unless required by the Community).
5. Under Email This Pass, select the Email option, then enter a valid email address.

6. Set the Start Date and End Date, then select Save.
7. Verify the information on the next page, then select Send.

8. The ePass Sent pop-up window will appear to confirm, select Ok to close the window.

9. Select Close or Back to Guest List to return to the Guest List page.

For Existing Guests

1. While on the Guest List, select the Send ePass located at the right side of the guest line item.

2. Verify the information on the next page, then select Send.
3. The ePass Sent pop-up window will appear. Confirm the information then select Ok to close the pop-up window.
4. Select Back to Guest List to return to the Guest List page.