Resident - Payment Module Interface Update - 72 Hour Wait Period
We’re updating this article. Some screenshots or names may look older than what you see in the product.
Previously the Make Payment window was updated to include a message indicating users should wait up to 48 hours for a payment to be reflected in their account balance. As a result of customer input the message was revised to say “up to 72 hours”.
Verbiage was changed on the Make Payment window on the Resident Dashboard and the My Payments screen, to provide Residents with this information:
Ø “Please wait up to 72 hours for a payment to be reflected in your account balance.”
From the Resident Dashboard, or from Quick Actions>My Payments view the Make Payment window.