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Article FRONTSTEPS Community Residents

Resident-FRONTSTEPS Mobile App Visitor Management-Restrict Guests

Article 000001828 · Updated Feb 10, 2023

We’re updating this article. Some screenshots or names may look older than what you see in the product.

Notes

 

Features

 
  • This feature allows the homeowner to restrict guests from the community from their mobile phone.
  • Restricted Guests can be added, edited, or deleted.
  • The Guard will automatically be provided the names of Restricted Guests.
The Home Page

The Home page lists the homeowner’s properties, as well as Profile data and the ability to log out.


 
Select the Property from the My Properties menu option.
The Guest List displays Permanent, Temporary and Restricted Guests, as well as Parties and Assigned Vendors, just like on the FSC web portal. From here the carrot > provides homeowners the options to edit or delete Guests and Parties.  The carrot > option next to Vendors provides the homeowner the ability to add or remove Vendors from their list.

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To Add a  Restricted Guest:
  1. From the Manage Guests button, select Restrict a Guest.

  1. Enter the First and Last Name of the Restricted Guest.
  2. Enter the Company name if the Guest is a Vendor.
  3. Enter the License Plate number.
  4. Enter any optional Notes.
  5. Select Save Restriction to save the information.
  6. This individual will now display as a Restricted Guest.
 
To Edit a Restricted Guest:
  1. Select the Restricted Guest from the Guest List.
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  1. Choose the carrot >, then the Edit option.
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  1. Make modifications to the Guest information.
  2. Select Save Restriction.
 
To Delete a Restricted Guest:
  1. Select the Restricted Guest from the Guest List.
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  1. Choose the carrot >, then the Delete option.
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  1. Select Delete.