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Process to Install Scan Kiosk Hardware

Article 000002134 · Updated Nov 27, 2023

PROCESSES TO INSTALL SCAN KIOSK HARDWARE 

To install a unit and set up the connection to FRONSTEPS Dwelling, a scheduled support call is needed. The installer must contact the support team and schedule a call to finalize the installation.  

To connect the Scan Kiosk unit to FRONTSTEPS Dwelling, the Support team will need the following information for each unit to be installed: 

  1. Name of the location where the unit will be installed. 

  1. System Name of the scan kiosk being installed. 

Support will enter the settings on the platform and perform a reboot to test passes with the installer while they are on-site.