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Resident - Managing Notifications

Article 000001755 · Updated Jan 27, 2021

We’re updating this article. Some screenshots or names may look older than what you see in the product.

Resident users can opt-in to receive a variety of email and/or text message notifications. dwellingLIVE will send notifications regarding visitor management, community updates, and credentialed access activity.

Visitor/Community Update Notification

1. Log into community.dwellinglive.com.

2. At the top of the page, select “My Account”.

3. Select “Edit” to the right of a user profile to review the available notifications.

4. To opt-in, check the boxes to the right of the desired notification.


· To receive text message notifications: a valid phone number and provider must be chosen from the drop-down below the notification settings.

· Note: the text message notification feature will not work unless both are selected.

· To opt-out, uncheck the boxes to the right of the notification.

5. Select “Save” at the bottom of the page once notification preferences have been set.

Credentialed Access Notification

  1. Log in to community.dwellinglive.com.
  2. Select “My Account” at the top of the page.

  1. On the account page, scroll down to Credentialed Access Devices.
  2. Select “Edit” to the right of a device to view the notification options.

  1. Add a name or description to the device to label notifications.
  2. Under Usage Notification Settings select one of the following
    • “Off” – to opt-out of credentialed access notifications.
    • “For all transactions” – receive notifications every time the device is used.
    • “Only if used between” – receive notifications when the device is used during a specified time frame. A start and end time must be set by using the drop-down menus.

  1. Under Send Notifications to, check the email and/or text message boxes to opt-in.
    • Skip this step if “Off” is selected in step 6.

  1. Select “Save” once notification preferences have been set.
  2. Repeat steps 4-8 for each credentialed access device.