Managers/Admins- Updating Login Credentials
Managers/Admins can edit their Community Portal Login Email and Reset their password.
To perform these actions the Manager/Admin should be logged into the FRONTSTEPS Admin Dashboard (not logged into a community) then navigate to their avatar in the upper right corner.
Click on the ‘Login Credentials’ tab.
From here Managers/Admins can edit their Login Email/Username.
After making any changes to the Login Email/Username, click the Save Changes button. You will be sent a verification email to the new email address that was entered.
In order to complete the change, you must click the ‘Verify Your Account’ button from within the email.
Please note that this updates only the Users Login Email address and not the Notification Email address (located on the Notifications tab).
Managers/Admins may also request to reset their password. This will send an email to the Login/Username email that will allow you to reset your password.
To perform these actions the Manager/Admin should be logged into the FRONTSTEPS Admin Dashboard (not logged into a community) then navigate to their avatar in the upper right corner.
Click on the ‘Login Credentials’ tab.
From here Managers/Admins can edit their Login Email/Username.
After making any changes to the Login Email/Username, click the Save Changes button. You will be sent a verification email to the new email address that was entered.
In order to complete the change, you must click the ‘Verify Your Account’ button from within the email.
Please note that this updates only the Users Login Email address and not the Notification Email address (located on the Notifications tab).
Managers/Admins may also request to reset their password. This will send an email to the Login/Username email that will allow you to reset your password.