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Article FRONTSTEPS Community Managers & CAMs

Manager: Community with Caliber- Delinquency

Article 000001886 · Updated Aug 26, 2022

We’re updating this article. Some screenshots or names may look older than what you see in the product.

Background

Based on customer feedback, FRONTSTEPS has added a new setting for Community Managers. This feature allows Managers to View the Community Delinquencies within FSC.
 

Accessibility

The feature is available to all users as follows: ACTION REQUIRED- This enhancement can be activated for customers with Caliber (FS Accounting) and FSC. It is defaulted to be off for customers, if you are interested please contact our support team at [email protected].
 

Features

This enhancement provides the following features:


Delinquency View

Once this feature has been turned on, within FSC Managers can Navigate to the Community Records dashboard > Delinquencies and see a list view of all Resident that are Delinquent. 

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If the Manager clicks the View button to the right of any of the Delinquencies, they will see the Delinquency Details and the Owners Full Ledger.

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The Delinquency and Ledger information comes from FS Accounting (Caliber) and it is simply displayed in FSC.