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FRONTSTEPS Community Portal- Accessing on a Mobile Device

Article 000002038 · Updated Apr 6, 2023

For Residents or Tenants wanting to access their FRONTSTEPS Community portal using their mobile device they need to use their community mobile app or the FRONTSTEPS Community app (if their community does not currently have their own dedicated app).

The FRONTSTEPS Community portal is not accessible on a mobile browser.

If a NEW user needs to register for the FRONTSTEPS Community portal, they can use the direct URL from their invite on their mobile browser to complete the registration process. Once they have completed the registration process, they will be directed to their app store to install the appropriate app for their community.

If a user opens the m.frontsteps.com site on their mobile browser, they will be able to log in but once logged in the user will be redirected to the app store to install the app. To access any features or functions of the FRONTSTEPS Community portal, the users need to use the appropriate app for the community.

If a user needs to reset their password, they will need to use the appropriate app for their community. There is no way to reset their password using a mobile browser.