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Resident - Updating Your Phone Number in Telephone Entry Call Box

Article 000001281 · Updated Jan 27, 2021

We’re updating this article. Some screenshots or names may look older than what you see in the product.

Sometimes you'll need to change which contact number/name appears in the telephone entry call box. Here's how it's done:

1. First, login to dwellingLIVE at community.dwellinglive.com

2. Once logged in, click "My Account" near the top right corner of the page.

3. About halfway down the page on the right-hand side you'll see a heading called "Telephony Entry System Settings"

4. Select the user's name you'd like to appear in the call box from the drop-down. If you prefer, you can select "customize" from the drop-down and type in your own custom listing (ex Tucker, Jim and Jan or Tucker Family)

5. Select the desired phone number from the other drop-down menu.

6. Click the blue "Save Account Information" button.

*Please note that you can update this or revert it at anytime, but it can take several minutes for the changes sync to the call box*