Admin - Sending a Welcome Email
We’re updating this article. Some screenshots or names may look older than what you see in the product.
Sending a Welcome Email to a Homeowner
In dwellingLIVE, you no longer have to send us spreadsheets and then wait for them to be processed in order to activate homeowners. We have set up all “Homesites” (user accounts for each home address) and all you need to do is enter the homeowner’s name, email address, and Close of Escrow Date. You can then send them an automatically_generated Welcome Email instantly with the touch of a button. (Let us know if you want details on how to edit your welcome email.)
Login at http://login.dwellinglive.com and go to the Division by clicking Manage
Click Manage next to the desired Project
Click Manage on the particular Homesite
Make sure that the “Close of Escrow” date is set. If it is Not Set, click on “Edit,” click on the “Date” field, enter the correct date, and click “Save.”
Once “Close of Escrow” is set, scroll down to the “Users” and click on “Edit”
IF THE HOMEOWNER IS NOT SET UP YET: Enter the homeowner’s information (Name, Email Address).
Scroll to the bottom and click on “Save & Send Welcome Email” to send them their login information.
They will receive the following email message.
**Note: If it does not send, you will need to manually set a temporary password (ie: temp123) in “New Password” and “Confirm New Password.”